Jep-Solutions (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website (https://jep-solutions.com/) and our services.

Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include: 

• Personal Information: Name, email address, phone number, company name, business address, and other identifying information you provide through our contact forms, orders, or direct communication. 
• Transactional Information: Order history, payment details (processed securely through third-party providers), and customer support interactions. 
• Technical Information: IP address, browser type, device information, and usage data collected via cookies and analytics tools. 
• Other Information: Any information you choose to provide when communicating with us.

Sharing Your Information

We do not sell or rent your personal information. We may share your information with:: 

• Process and fulfill orders
• Respond to inquiries and provide customer support
• Improve our products, services, and website experience
• Communicate with you about product updates, offers, and company news (if you have opted in)
• Comply with legal and regulatory requirements

How We Use Your Information

We do not sell or rent your personal information. We may share your information with: 

• Service Providers: Trusted third parties who assist in business operations (e.g., payment processors, shipping partners, IT support), bound by confidentiality agreements.
• Legal Compliance: Authorities or regulators, if required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. 

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict certain data processing
• Withdraw consent at any time (where processing is based on consent)
• Request data portability

To exercise your rights, please contact us at data.privacy@jep-solutions.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your website experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. and other countries. We take steps to ensure appropriate safeguards are in place.

Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or requests regarding this Privacy Policy or your data, please contact:

Jep-Solutions:
3100 Interstate North Circle Southeast,
Suite 200 Atlanta, Georgia 30339

Email: info@jep-solutions.com

Phone: 1-800-943-9158